We deliver the NHS Complaints Advocacy service in Kirklees where we assist clients who wish to make a complaint about their medical services or care. We help them to put their case so that the NHS addresses issues of concern to their service users. We aim to get an acknowledgement from NHS services that there has been an issue, an apology for patients and a change in practice so that problems do not recur.
We support clients at local resolution meetings and, where necessary, assist clients to refer matters to NHS England or the Parliamentary & Health Service Ombudsman.
To contact our service please call 01924 868145. There is the facility to leave a message and someone will get back to you as soon as possible.
You may also get help and advice from: