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Job Opportunities

Debt Caseworker

Role: Debt Caseworker

Hours of Work: up to 37 per week by mutual agreement

Holidays: 33 days plus statutory holidays pro rata

Salary: £23,397 to £24,964 pro rata plus employer’s pension contribution of 8% and health benefits

Location: KCALC offices in Huddersfield and Dewsbury

Kirklees Citizens Advice and Law Centre has a vacancy for a Debt Caseworker. The aim of the post is to supervise and deliver debt advice across Kirklees, working in liaison with the Money and Pensions Team Manager  to ensure the effective running of the team.  The Debt Caseworker will be responsible for ensuring that advice is delivered to consistently high standards.

The ability to work flexibly and efficiently in a demanding environment is essential. Excellent communication skills and the ability to think on your feet are also important aspects of the post.

Suitable candidates for the post will have at least one year recent experience of delivering debt advice to a wide range of clients (face to face and on the telephone). Priority will be given to applicants who are an approved Debt Relief Order Intermediary.

This job may be full time or part time. Please indicate on your application what hours/days you would prefer. If you are appointed this will be the subject of negotiation between you and KCALC.

This is a re-advertisement – previous applicants will not be considered

The job will require working from the first floor of our Huddersfield offices and we regret that there is no lift which means that it may be unsuitable for some people with a mobility impairment.

 Closing date: Tuesday 23rd April at 12 NOON

Interviews will be held on Friday 26th April

Application forms can be downloaded from the bottom of this page. Please do not send CVs or other supporting material as they will not be considered. This website contains other information about KCALC including our latest annual report which may be useful to you.

If you cannot complete and return this form electronically using Microsoft WORD please print off, complete by hand, and scan or photograph the form and submit this via email. Alternatively you may recreate the form in another format, using the same questions in the same order, and submit this. We can also provide our address if you wish to send the form by post. We will do everything we can to read all forms submitted but if we cannot access your document then it cannot be considered.

If you have any queries about these jobs please email recruitment@kcalc.org.uk. Please return your application forms to that email address and remember to include the diversity monitoring form.

Kirklees Citizens Advice & Law Centre values diversity, promotes equality and challenges discrimination, and strives to be an Equal Opportunities employer. We encourage and welcome applications from people of all backgrounds.

We will retain and use the information you provide only for this recruitment process. It is necessary that we hold this information to operate a fair and equitable procedure. We will keep this securely and destroy it after six months unless you have been appointed to a role in which case it will form part of your employment record.

Documents

Finance Worker

Finance Worker


Salary: £21,268 to £24,964 pro rata per annum for 30 hours per week

Employer’s pension contribution of 8% of gross salary

Westfield Health cover

Location: Dewsbury

The postholder will be responsible for the bookkeeping and financial controls of the organisation.  The ideal candidate will have an excellent working knowledge of the SAGE accounting system, be experienced in payroll, have made VAT returns and have an understanding of auto-enrolment pensions.

Applicants must have at least two years’ experience in a comparable role in a similarly sized organisation.

Closing date: Thursday 16th May at 12.00 NOON

Interviews will be held on Wednesday 22nd May

Application forms can be downloaded from the bottom of this page. Please do not send CVs or other supporting material as they will not be considered. This website contains other information about KCALC including our latest annual report and a link to our financial information on the Companies House website which may be useful to you.

If you cannot complete and return this form electronically using Microsoft WORD please print off, complete by hand, and scan or photograph the form and submit this via email. Alternatively you may recreate the form in another format, using the same questions in the same order, and submit this. We can also provide our address if you wish to send the form by post. We will do everything we can to read all forms submitted but if we cannot access your document then it cannot be considered.

If you have any queries about these jobs please email recruitment@kcalc.org.uk. Please return your application forms to that email address and remember to include the diversity monitoring form.

Kirklees Citizens Advice & Law Centre values diversity, promotes equality and challenges discrimination, and strives to be an Equal Opportunities employer. We encourage and welcome applications from people of all backgrounds.

We will retain and use the information you provide only for this recruitment process. It is necessary that we hold this information to operate a fair and equitable procedure. We will keep this securely and destroy it after six months unless you have been appointed to a role in which case it will form part of your employment record.

Supporting Documents

Telephone and Digital Assessor

Role: Telephone & Digital Assessor

Hrs of Work: up to 37 hours by mutual agreement

Holidays: 33 days pro rata plus statutory holidays

Salary: £17,891 to £18,560 pro rata plus employer’s pension contribution of 8% and health benefits

Location: Huddersfield

The Telephone & Digital Assessor will provide general information and advice to members of the public calling our telephone advice line or requesting assistance by email or webchat. The majority of enquiries relate to welfare benefits, debt, housing and employment issues, but calls cover a wide range of advice needs and no call is ever the same.

The post holder will be given full training and provided with extensive support and encouragement and will be assisting people from the local community to get the help they need.

The successful candidate will have a pleasant telephone manner, good listening skills and be a strong communicator. They will have the ability to remain calm under pressure and deal sensitively with clients from all backgrounds. Previous experience in advice, customer care or working in a call centre is an advantage.

Please indicate on your application form what hours and what working pattern would best suit you.

This is a re-advertisement – previous applicants should not reapply.

Closing date : Thursday 6th June at 12.00 NOON

 Interviews will be held on Wednesday 12th June

If you cannot complete and return this form electronically using Microsoft WORD please print off, complete by hand, and scan or photograph the form and submit this via email. Alternatively you may recreate the form in another format, using the same questions in the same order, and submit this. We can also provide our postal address if you wish to submit the form by post. We will do everything we can to read all forms submitted but if we cannot access your document then it cannot be considered.

If you have any queries about these jobs please email recruitment@kcalc.org.uk. Please return your application forms to that email address and remember to include the diversity monitoring form.

We will retain and use the information you provide only for this recruitment process. It is necessary that we hold this information to operate a fair and equitable procedure. We will keep this securely and destroy it after six months unless you have been appointed to a role in which case it will form part of your employment record.

This job are located on the first floor of our Huddersfield offices and we regret that there is no lift which means that it may be unsuitable for some people with a mobility impairment.

 Kirklees Citizens Advice & Law Centre values diversity, promotes equality and challenges discrimination, and strives to be an Equal Opportunities employer. We encourage and welcome applications from people of all backgrounds.

Supporting Documents