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We are looking for volunteers who would like to make a difference by helping people in our community. We have several roles available – no voluntary experience is necessary and full training is provided.

We will require an ongoing commitment of at least one day, or two half days, each week for at least 12 months. We understand that life events may change your plans but you should be able to offer this availability when you first contact us.

Our volunteers do not receive a salary but some expenses can be repaid.

We regret that we are unable to offer work experience to students at school or college. We do not accept volunteers under the age of 18. We will only take on new volunteers who live in Kirklees – if your address is out of the area we will not contact you.

Available roles

We have a number of roles for volunteers looking to make a difference by helping people in our community:

Advice Guides/Meet and Greet host

Working in our Contact Centres, you will greet members of the public and help them find information using a variety of sources. You will also be able to help clients access other services and provide support, for example if they are using the Better Off Kirklees site for benefit checks and applications.

Full Advisors

You will have face to face or telephone interviews with clients in which you explore their issue, research information and advise the client. This may involve undertaking benefits checks, completing forms and communicating with outside agencies.

Telephone Assessors

You will work in our Telephone Call Centre in Huddersfield or Dewsbury helping clients by identifying the nature of their issue, finding information to assist, identifying places where they can find more information and deciding, with them, the next appropriate step. You will need to be able to communicate well on the telephone and in writing.

Form Fillers

You will assist clients to complete forms for benefits and help them to understand the procedures and eligibility criteria.

Research and Campaigns Volunteers

Help our research and campaigns team by researching issues, writing press releases and contributing to national campaigns and reports.


The document below contains more information on all of our volunteering roles:

How to Apply

If you are interested in becoming a volunteer, please complete the form below. We will contact you regarding your application within 4 to 6 weeks.

We handle personal data according to our privacy policy which is available on this site for your information.