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At this present time due to the developing situation with Coronavirus (COVID-19) we have taken the decision to suspend all our volunteer recruitment until the situation improves.

We will not be responding to any applications made through this page from 17/3/20 and will contact all previous applicants to notify them of the situation.

We will update this page when we have further information.


We are looking for volunteers who would like to make a difference by helping people in our community. We have several volunteer roles available and no experience is necessary as full training is provided.

We will require an ongoing commitment of at least one day, or two half days, each week for at least six months. We understand that life events may change your plans but you should be able to offer this availability when you first contact us.

Our volunteers do not receive a salary but some expenses can be repaid.

We regret that we are unable to offer work experience to students at school or college. We do not accept volunteers under the age of 18. We will only take on new volunteers who live in Kirklees – if your address is out of the area we will not contact you.

We have a high level of interest in our volunteering opportunities at present so it may be some time before we get back to you.

Available Roles

We have a number of roles for volunteers looking to make a difference by helping people in our community.

Advice Guides

Working in our Contact Centres you will greet members of the public and help them find information using a variety of sources. You will also be able to help clients access other services and provide support if they are using the Better Off Kirklees site for benefit checks and applications.

Telephone Assessors

You will work in our Telephone Call Centre in Huddersfield helping clients by identifying the nature of their issue, finding information to assist, identifying places where they can find more information and deciding, with them, the next appropriate step. You will need to be able to communicate well on the telephone and in writing.

Form Fillers

You will assist clients to complete forms for benefits and help them to understand the procedures and eligibility criteria.

Research and Campaigns Volunteers

Help our research and campaigns team by researching issues, writing press releases and contributing to national campaigns and reports.

Full Advisers

You will have face to face interviews with clients in which you explore their issue, research information and advise the client. This may involve undertaking benefits checks, completing forms and communicating with outside agencies.

Administrative Volunteers

You could work anywhere in our organisation providing administrative support to staff and volunteers.

Specialist Support Volunteers

Working with our specialist advisers completing paperwork, making telephone calls and undertaking administrative tasks.


Our trustees govern the organisation and make sure that the resources are used correctly and to provide the best possible service for clients. Meetings are held every two months in the evening and there is also the opportunity to be involved in a sub-committee looking at specific aspects of the organisation.

How to Apply

If you are interested in becoming a volunteer, please complete the form below and we will call you back as soon as possible. We will keep your contact information unless we are unable to contact you or a decision is made not to progress with your application at which point we will destroy it. If you continue as a volunteer we will keep personal data about you and you will be informed about what we hold and why we hold it at that time. We handle personal data according to our privacy policy which is available on this site for your information.

Role(s) in which you are interested: *